Resources are a phone call away

On this page you can find resources from phone numbers to get connected with mental health resources.

  • Emergencies

    Call 988 or 911 if you are feeling unsafe and like you are going to hurt yourself. If you have access, going to the emergency room can be the safest place for you within our current mental health care limits. They will not let you leave until you receive treatment or have made a safety plan and are at a low risk to yourself. At the bottom of this page we outline the emergency room experience for mental health crisis.

  • Crisis Lines

    Each state has a crisis line that is available 24/7. These call lines are staffed by trained crisis counselors to help you over the phone. You are even able to just call and chat with them if you are feeling alone. Some crisis lines do have time limits, and that is when you can use warm lines.

  • Warm Lines

    Warm lines are phone lines staffed by peers who have experienced mental health issues and are ready to comfort you and talk to you when you call. Not all states have warm lines, however within the states that do, you can search by county. Calling 988 can also offer additional urgent help finding resources.

Crisis Hotlines

Each state has crisis services listed online. There are different phone lines available, generally varying by county. Visit your state's website for more specific contacts. If your county does not have a crisis line, please call 988 or the nearest crisis line to your area, to get connected with further resources. Below are crisis Hotlines you can call for more specific support.

County Crisis Line
Contact your county for more information

988 Suicide & Crisis Lifeline
Call or text 988 or use the online chat 24/7

HOPELINE
Text HOPELINE to 741741

Trans Lifeline
Call 877-565-8860

The Trevor Project (LGBTQ)
Call 866-488-7386
Text START to 678678

Substance Abuse Helpline

Call 800-662-4357

Veterans Crisis Line
Call 988, press 1
Text 838255

Disaster Distress Helpline
Call or text 800-985-5990

Farmer Wellness Helpline
Call 888-901-2558

Warm Lines

A warm line is a confidential, free phone service offering mental health support. Unlike a crisis line or hotline, they are not intended for emergency situations. Warm lines are typically staffed by volunteer or paid peers—people with personal experience with mental health disorders. Examples of common topics talked about are challenges with personal relationships, mental disorders, pain, etc. If you have no warm lines in your state, you can still get connected to an out of state warm line by searching online or simply calling 988.

Mental HEalth and the emergency room

Emergency Care and Outcomes

Emergency Room Process

It can be scary going to the emergency room especially alone, here is the order in events in which you might get treatment if you present to the emergency room. Everyone’s different, and your reasons are unique to your circumstances. In general, thoughts of suicide can come up after a significant loss, or when you live with conditions like depression, bipolar disorder, or PTSD.

After contacting your support system and trying to follow a safety plan if you have one established, go to to the ER for immediate support if you are still feeling unsafe.

ER and hospital protocols for mental health crises vary from state to state.

When you arrive at the hospital and tell staff your having suicidal thoughts or a plan in place, they’ll call a mental health professional to determine the needed level of care.

Mental health evaluations generally start with a suicide assessment first, that helps determine the next steps.

One of the asssessment tools mental health professionals may use in the emergency room is the Columbia Protocol, also known as the Columbia Suicide Severity Rating Scale (C-SSRS) for short.

The Columbia Protocol is designed to identify how likely someone is to attempt suicide and gauge the level of support they need.

Some of the topics this assesment addresses include:

  • whether and when you have thoughts about suicide
  • what actions you have taken, if and when you think of suicide
  • whether you have attempted suicide or began a suicide attempt that was either interrupted by another person or stopped by will
  • Beyond routine assessments, a mental health professional may also spend time talking with you. They could ask you to brainstorm reasons you want to live. This is considered motivational interviewing, and it has been linked to reducing suicidal behaviors.

Outpatient

While outcomes to a suicidal assessment vary widely, you may sometimes get clearance to go home if professionals determine your chances of going through a suicide attempt have lowered.

In these cases, you are likely sent home with a safety plan. This plan could include returning to the hospital for outpatient visits or working with a therapist or psychiatrist.

Inpatient or Residential Care

  • Hospitalization and care options for mental health and suicidal thoughts can be both voluntary and involuntary.
  • You can decide if you need additional support managing your emotions and thoughts of suicide.
  • In some instances, though, a health professional may decide for you if they determine your emotional state unhealthy enough to be released.
  • If a mental health professional at the ER determines that you need additional support that cannot wait, you may be transferred to a higher level of care.
  • Examples of this include a residential treatment program or a psychiatric hospital.

Although this may sound overwhelming or scary, the goal is to get you to a place specializing in what you’re going through.

Recommending one of these places is getting you the best care available for your specific needs.

Admission for inpatient psychiatric care likely will involve:

  • treatment with medications and forms of therapy, depending on what you need
  • higher levels of support so your care is constantly supervised by professionals
  • creation of safer environments by removing any potential objects of harm

The length of time someone spends in an inpatient facility depends on the initial assessment, treatment progress and response, and existing treatment for contributing conditions.

Partial Hospitalization Program (PHP)

A partial hospitalization program allows you to sleep at home while visiting a facility during the day.

This can be done at a hospital, behavioral health clinic, or mental health care center.

You can spend up to 6 days a week attending:

  • group therapy sessions
  • mental health education
  • recreational activities
  • one-on-one therapy sessions

Your health team will probably talk with you and ask you to take an assessment every week to determine your progress.

Intensive Outpatient Program (IOP)

An intensive outpatient program lets you continue your typical work or school routine and stay at home while providing the maximum level of care during your time off.

The idea is that you see your mental health team as often as possible to work on your symptoms and suicidal thoughts without interrupting your daily responsibilities.

For more resources, please visit the AFSP Website below.